You start the search for a PR
professional, but what are the most important things you have to consider when
making your decision? There are many questions you may want to consider asking
when meeting your selected prospects.
First and foremost, their work
history. As a PR professional, we should be able to present this in a
portfolio, designed to represent your individuality. PR professionals are
creative, a portfolio from a PR person and a portfolio by a banker will not be
designed alike. And they shouldn't.
Have you worked on a campaign in
my industry? If the answer is no to this question, there may be other impending
questions. Such as, what do you know about my industry? PR people are effective
researchers, we will read everything we need to in order to get all the facts.
We may be creative but we are also fact finders and information gatekeepers.
You may also want to verify
measurement strategies. How do they track campaign success? This stretches far
beyond social media followers gained during a campaign.
Who will be working on my
account? If you're seeking a firm's assistance, this may be a good question to
ask, however, there are quite a few PR Freelancers who work independently on
every account that they agree to take on.
At this point, the better
question to ask would be; how often will I be able to communicate with you? As
a professional, this answer is simple. We will make ourselves available, at
least by telephone or email, if not in person, whenever it is required. Our
primary job is to ensure our client's happiness. Any questions or concerns must
be addressed immediately. As well, we will also require open communication with
you. If we have questions about your business, quotes needed for the press
release, and fact checking, we need to be able to verify those in a moment's
notice.
Media interviews aren't always
done by the PR professional, but we can provide media coaching. From simple
things such as your attire and hand placement to correct and concise wording.
You know your business or event better than anyone else, but we can fill in if
we have to and we'll be sure to do it well too.
This is important to know because
traditional media is still highly sought to get buzz around your business or
event. People generally trust the media to deliver the news to them, daily.
Earned media is also known to be trusted more than paid media.
A PR professional's job is to
find what will speak to that media the most, by finding the angle of the story
that may appeal to that particular media outlet more than the next.
Then you have the fast evolving social
media platforms, PR professionals must be savvy in everyone of these platforms.
Right down to the contest rules and regulations for every individual one. They
aren't all the same. Twitter isn't as strict as Facebook, and with Pinterest
making an interesting appearance as the fastest growing social media platform
of all time, you never know what could be next. Your PR pro must know the ins
and outs of this part of the business.
Have they worked on many social
media campaigns? How did they track the results? Are they familiar with various
contests and engagement tactics they can do with your customers.
When you have narrowed down your
decision to a select few public relations professionals, the deciding factor
may be the method and amount charged for the required services. You'll have a
budget, but PR professionals have a rate that they charge for the services that
they offer. Typically, someone out of school won't charge the same as a veteran
PR, so don't be afraid to ask the question.
After all is said and talked
about it all comes down to one more thing: Chemistry. This applies to both
parties. As the PR professional, if I don't have chemistry with the client, it
is difficult to plan and execute strategies and tactics for that business or
event. Same goes for you, if the chemistry isn't there between the both of you,
you may want to keep looking.
Their portfolio may be
impressive, but working closely with someone requires a lot of time, energy,
and a whole lot of communication. They must be the right fit. Contact me
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